This is a natural product, which may have a slight odour. This can be reduced by airing the product for at least 48 hours prior to use. New products will have a stronger odour due to it being inside packaging for a period of time, but will gradually decrease over a period of a few days.
If using two pillows, they should be rotated regularly to even out the wear. Pillow protectors should be used wherever possible to absorb moisture and keep the cases clean.
Customers should always follow the care label instructions and never use dry cleaning materials on pillows.
Always wash pillows at 40 degrees in a large capacity machine and tumble dry on a hot setting until completely dry to prevent clustering or clumping of the feather and down.
All feathers and down are a by product from the food industry and no birds are ever live plucked.
Please click on the video below for a demonstration on how to care for your natural filled pillows.
Other Aftercare Videos http://www.herbertparkinson.co.uk/aftercare-videos/